CONTACT US FOR AFTERSALES SERVICE DOCUMENTATION
+90 530 070 60 45

Looking for a partner for user manuals and other technical documents?

We prepare technical documents that comply with international standards and occupational safety regulations. We create all the documents you need, including user manuals, spare parts catalogs, installation instructions, online help files, and training materials.

Teknik Medya - Machine
User Manual

The unconditional satisfaction of our customers and their customers is at the core of our technical communication and documentation services. We specialize in transforming complex technical data into user-friendly documents, ensuring satisfaction and success in our customers' projects.

Karsan Otomotiv
Temsa
Bozankaya
VinFast
Hexagon Studio
Başak Traktör
MST Makine
Musoshi
CDM Mobil
Güleryüz Karoseri
Repkon
Alapala
ACO
Sam Auto
Kale Seramik
Assa Abloy
Akia Ulaşım
CES
Feydaş
Hisarlar
Ilesbus

Providing aftersales solutions since 2007

We work across many sectors including automotive, textile machinery, construction equipment, and industrial machinery. We offer technical documentation, technical animation, technical translation, and technical training solutions for your aftersales activities.

0+ happy clients
0m pages of documentation
0+ expert employees
Reduce your aftersales service costs
Teknik Medya Services
Time and speed gains 100%
Cost reduction 100%
Process improvement - efficiency 100%

What do you gain by working with us?

Save time and money by leaving your technical documentation processes to professionals.

Technical Documentation

While you focus on product development, we prepare your technical documents simultaneously. Save time and resources.

Technical Animation

End expensive photo and video productions. Effectively showcase your products with 3D animations and reduce exhibition costs.

Training Services

We offer technical training and consulting services for companies looking to improve their documentation processes.

Are your documents compliant with standards?

We review your documents for compliance with international standards and provide you with a detailed report. This ensures your documents always meet the highest quality and compliance standards. Contact us for a document analysis.

Standards-compliant manuals - ISO, DIN, BSI, ANSI, TSE
Technical drawing example Document checklist COMPLIANCE CHECK

Explore our working models

Explore our working models and let's find the most suitable solution for you. Teknik Medya works to make your aftersales service and technical documentation processes more efficient.

MODEL 1

Project-Based Work

We create the technical documents you need. We complete and deliver your project, then stand by for your next documentation needs.

  • Turnkey projects
  • Fixed budget
  • Clear timeline
Learn More
Recommended
MODEL 2

Collaborative Approach

We create the first document set and train your team on documentation. Then we prepare the second set together with your team.

  • Knowledge transfer
  • Team training
  • Sustainable solution
Learn More
MODEL 3

Documentation Coaching

We develop your technical documentation process and strategy together. We regularly review your documents and provide reports.

  • Strategy consulting
  • Regular audits
  • Process improvement
Learn More

How We Work

Machine Schematics Power Requirements
Material Type Warranty & Service Info
Emergency Procedures Digital Interface
Installation Operating Capacity
Safety Systems Spare Parts List
Dimensions Part Replacement Standards
Maintenance Certifications Updates
1

We gather information

We collect all information about the system/product/equipment to be documented. We verify and categorize the collected information.

We define the end-user profile
2

We define the end-user profile

It's crucial to know who the document is for. Each document has a different user profile. We shape the document according to the user's habits, geographic conditions, technical knowledge level, and skills.

We create the document
3

We create the document

We create understandable and prestigious technical documents in compliance with national and international standards and occupational health and safety rules.

We handle translation
4

We handle translation

We translate our own or existing technical documents into more than 40 languages. Thanks to our expertise in technical documentation, we support the translation process with our product knowledge.

We keep it updated
5

We keep it updated

We revise your documents with a change management process that carefully tracks every update. We regularly check your content and apply necessary revisions to keep it current.

Frequently Asked Questions

Technical documentation consists of detailed, systematic documents that explain the use, assembly, maintenance, or repair of a product. User manuals, service handbooks, and spare parts catalogs fall into this category.

Technical documents are prepared through gathering product information, audience analysis, content structure creation, writing and visualization, technical review, and finally translation.

Examples of technical documentation include user manuals, assembly instructions, maintenance handbooks, spare parts catalogs, training materials, online help files, and API documentation.

The document preparation process consists of information gathering, target audience identification, content structure creation, writing, visualization, technical review, editing, and finally translation.

Technical communication is the art of conveying complex technical information to the target audience in an understandable and accessible way. This process encompasses written, visual, and multimedia content.

The technical document preparation process is a systematic workflow consisting of information gathering, user profile identification, standards-compliant content creation, visualization, translation, and regular updates.

When preparing technical documents, attention should be paid to target audience analysis, compliance with national/international standards, occupational safety rules, consistent terminology, visual aids, and ease of understanding.